UK Based UK travel experts:

0343 658 0210

Weekdays: 8am - 7pm, Saturday: 9am - 5pm

Claims and Assistance

To make a claim on your policy, please phone International Medical Rescue on 02380 177468 or visit and ask for a claim form.

All claims must be submitted on a claim form, within 28 days of your return, accompanied by original invoices, receipts, reports, etc. Please refer to the relevant Section of Your policy for specific conditions and details of the supporting evidence that International Medical Rescue require. When making your claim please quote the policy number shown on your certificate and the scheme reference NET1903/04. Please remember that it is always advisable to retain copies of all documents when submitting your claim.

The emergency assistance provided for you by this insurance is operated by International Medical Rescue.

Telephone: 00 44 (0) 2380 644633

When contacting International Medical Rescue please quote Scheme Name: NET1903/04.

Note: You must retain receipts for medical and additional costs incurred and you are responsible for any policy excess which should be paid by you at the time of treatment.

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Annual policy cover is available for Europe or Worldwide only

Please note: You will not be covered for holiday cancellation until your policy start date. Choose today’s date if you want cover as soon as possible.